Terms of Service

These Terms are an agreement between you and Platract LLC ("Platract", "we", "us") about your use of Video Studio at videostudio.platract.com. Platract LLC is a Virginia limited liability company.

You accept these Terms by ticking the box when you create an account. Our Privacy Policy explains how we handle your information.

1. Who can use Video Studio

• You must be at least 18 and able to enter a binding contract.
• If you use Video Studio for a business, such as your brokerage or team, you confirm you're allowed to accept these Terms for it. In that case, "you" includes that business.
• Video Studio is built for real-estate agents and other professionals making videos for their own business.
• You need an email address you control. Your workspace is created after you confirm it and finish setting up.
• Keep your password secure. You're responsible for what happens under your account. If you think someone else has accessed it, email admin@platract.com.

2. What Video Studio does

1. You upload a long video, or import one from a link.
2. Video Studio transcribes it with AssemblyAI.
3. It uses Anthropic's AI to suggest moments that could stand on their own as short clips.
4. It renders the moments you choose as vertical videos with captions (in the operator's workspace, also moments it picks from videos in its Google Drive folder, and newly added ones whole).
5. It suggests titles, captions and hashtags for each platform.
6. After you approve a clip, it publishes it to the social accounts you connect.

AI output can be inaccurate, incomplete or unsuitable. That includes transcripts, suggested moments, titles, captions, hashtags and cover text. Review it before you approve anything.

3. You approve everything that's published

• Video Studio never posts without your explicit approval. For each clip you choose the text, the accounts, the placement, and whether to post now or at a scheduled time.
• Until a scheduled post starts publishing, you can cancel it: each post has a Cancel button on the Publish page, and moving the clip back to review cancels all of that clip's posts that haven't started. Neither is available for a post that is already publishing.
• For LinkedIn and X: a scheduled post Video Studio couldn't start sending within 2 hours of its time isn't sent; the Publish page marks it and you decide whether to retry it. If Video Studio can't confirm that an earlier attempt landed and more than an hour has passed, it doesn't send again and asks you to check the platform. A delayed post to Facebook, Instagram, TikTok or YouTube is still sent, late.
• You're responsible for everything you approve. That includes following the laws and rules that apply to you, such as:
  • real-estate advertising and disclosure rules
  • fair housing laws
  • copyright
  • the privacy of people who appear in your videos
• Published posts live on the platform. Video Studio can't edit or delete them. Do that on the platform.

4. Your content

"Your content" means the videos you upload or import, and everything made from them in Video Studio: transcripts, suggestions, clips, covers and text.

• You keep ownership. We don't claim ownership of your content.
• The permission you give us. You give Platract a non-exclusive, royalty-free license to use your content only to provide Video Studio to you. That means hosting, storing, copying, processing, transcribing, analyzing, editing it into clips, rendering it, and sending it to the service providers in our Privacy Policy and to the platforms you choose to publish to.
• When that permission ends. It ends when your content is deleted. It continues only for copies that remain as the Privacy Policy describes, and for posts you have already published.
• Your promises. You have every right and permission needed for your content and for publishing it. That includes rights to any music, footage and images in it, and consent from the people who appear in it. Your content, and your use of it in Video Studio, don't break any law or anyone else's rights.
• Links. Import videos only from links to files you have the right to use. Don't import videos from video platforms such as YouTube, TikTok, Instagram, Facebook or X. Video Studio refuses links on those platforms' own web addresses.
• What we don't do with your content. We don't use it for advertising or to train AI models.
• Keep your own copies. On the free plan, original videos are deleted 30 days after the upload starts. Deleting your account deletes your content from Video Studio, and our Data deletion page lists what is kept, including copies held by service providers. Video Studio isn't a backup service.

5. Acceptable use

Don't use Video Studio to:

• break any law or regulation, including fair housing, advertising, privacy and intellectual-property laws
• upload or publish content that is unlawful, infringing, deceptive, discriminatory or harassing, or that sexually exploits minors
• try to reach another workspace or anyone else's account or data, or probe, bypass or overload our security or limits
• create accounts automatically, or open several accounts to get around the plan's limits
• resell access to Video Studio
• copy, reverse engineer or scrape the service, except where the law allows
• break the rules of any platform you connect

6. Connected platforms

• Your authorization. When you connect a social account, you allow Video Studio to act on it within the permissions you grant, and only as these Terms and the Privacy Policy describe.
• LinkedIn Pages. When you connect a LinkedIn Company Page, you confirm that you are an approved admin of that Page and that the organization it belongs to has authorized you to let Video Studio publish for it. You are responsible for what is posted to the Page through Video Studio, and the organization receives Video Studio's service from Platract LLC under these Terms.
• Platform rules. You must follow each platform's own terms, policies and community guidelines. The platforms aren't parties to these Terms. We aren't responsible for what they do, including rejecting or removing content, limiting reach, changing their services, or suspending accounts.
• Platform limits. Platforms set their own requirements and limits, such as video length and daily post counts. Video Studio checks some of these before posting and may refuse a post that would break them. The platform can still reject a post.
• Access can change. A platform can limit or withdraw Video Studio's access at any time. Any TikTok account can be connected. Until Meta approves Video Studio, only Facebook accounts Platract has added to its Meta app can connect Facebook Pages and Instagram accounts.
• TikTok. When you post to TikTok, you agree to TikTok's Music Usage Confirmation. If you mark a post as branded content, you also agree to TikTok's Branded Content Policy.
• YouTube. Accounts created through sign-up can't connect YouTube. Anyone using Video Studio's YouTube features agrees to be bound by the YouTube Terms of Service.
• Disconnecting. Disconnecting an account in Video Studio deletes our stored tokens; for LinkedIn and X it also cancels that account's scheduled posts (for LinkedIn, the scheduled posts of every Page connected with that login; the Privacy Policy, section 6, says what else it deletes). For YouTube, it also asks Google to revoke Video Studio's permission. Until Google confirms that, the YouTube refresh token is kept for those attempts and nothing else, and at most 7 days. For every other platform, it doesn't remove Video Studio's permission on the platform; do that in the platform's settings.

7. The free plan

Video Studio is currently free to use, and we don't ask for payment details.

The free plan's limits:

• 60 minutes of source video per calendar month, counted in US Eastern time. Transcribing a video again counts its minutes again.
• 8 clips per source video
• 10 posts per rolling 24 hours, counted across all your connected accounts together

On the free plan, original source videos are deleted automatically 30 days after the upload starts (see the Privacy Policy).

Video Studio and the free plan can change over time:

• Features and limits may be added, changed or removed.
• We may change or end the free plan.
• If we introduce paid plans, you won't be charged unless you choose one.

8. Deleting your account, suspension and termination

• You can leave at any time. You can stop using Video Studio whenever you like. As a workspace's owner, you can delete your account and everything in it from Settings. Deletion is immediate and can't be undone. Our Data deletion page explains what is deleted and what is kept.
• We may suspend or close your account, or limit what it can do, if:
  • you break these Terms
  • we need to protect other users, third parties, the platforms or the service
  • the law requires it
• We may discontinue Video Studio. If we do, we'll post a notice on this site in advance where we reasonably can.
• What survives. Sections that by their nature should continue after your account ends still apply, including sections 4, 9, 10, 11, 13 and 14.

9. Disclaimers

Video Studio is provided "as is" and "as available". To the fullest extent the law allows, Platract disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.

We don't promise that:

• Video Studio will be uninterrupted or error-free
• AI output will be accurate
• any post will publish or perform
• content will be kept longer than the periods in our Privacy Policy

10. Limitation of liability

To the fullest extent the law allows:

• Platract isn't liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data, goodwill or business opportunities, arising from or related to Video Studio or these Terms.
• Platract's total liability for all claims about Video Studio or these Terms is limited to the greater of (a) what you paid us for Video Studio in the 12 months before the claim, or (b) US $100.

Some places don't allow some of these limits. Where that's the case, the limits apply only as far as the law allows.

11. Indemnity

You agree to defend and indemnify Platract against claims, losses and costs, including reasonable legal fees, that arise from:

• your content
• what you publish through Video Studio
• your breach of these Terms
• your violation of any law, platform rule, or third party's rights

12. Changes to these Terms

We may update these Terms. When we do, we post the new version here and update the date at the top. The version you accepted is recorded with your workspace.

If you keep using Video Studio after a change takes effect, the updated Terms apply. If you don't agree with them, stop using Video Studio and delete your account.

13. Governing law and disputes

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law rules. Any dispute will be resolved in the state courts located in Fairfax County, Virginia, or in the United States District Court for the Eastern District of Virginia, Alexandria Division. You and Platract consent to those courts' jurisdiction.

14. General

• These Terms and the Privacy Policy are the whole agreement between you and Platract about Video Studio.
• If part of these Terms can't be enforced, the rest still applies.
• If we don't enforce a right, we haven't given it up.
• You can't transfer these Terms without our written consent. We may transfer them as part of a merger, acquisition or sale of assets.

15. Contact

admin@platract.com

Platract LLC, 6708 Percethony Ct, Alexandria, VA 22315